If
Business Week says so it must be so, right?
Quite rightly calling Twitter the "microblogging rage," BW also acknowledges the inescapable "drivel." It's true -- as a lifestreaming-leaning medium, there's plenty of noise (even without considering the Twam.) Plenty of very interesting people have unfortunately unfollowed
me due to my own loquacious use of the service.
More importantly, BW touches on some of the bottom line, business-relevant facts of Twitter. Traffic has blown up. Major corporations are using it to enhance their relationship with their customers (Comcast, H&R Block, Hormel) and increase sales (Dell). A rich ecology of third party apps thrives on top of it.
BW also touches on a topic near and dear to the hearts of all Twitterers -- the not-infrequent service outages. Some have blamed this on Twitter's Ruby on Rails platform; the recent departure of chief architect Blaine Cook, Ruby evangelist extraordinaire, has left the question of technological direction
wide open.
Twitter's major backer right now is Union Square Ventures; you can find partner
Fred Wilson on Twitter daily. With a history of investments including del.icio.us (
acquired by Yahoo!) and Feedburner (acquired by Google for ~$100 million USD) and a current portfolio including Etsy and tumblr, you have to think these guys have this thing down.
That said, BW brings up that other favorite Twitter topic -- monetization. What's the model for a microblogging service? The new Japanese-localized Twitter is experimenting with advertising. With the incredible number of third party apps, you'd have to think Twitter begs to go freemium. But the question remains: what the heck
IS Twitter worth?
Twitter isn't a fad. It isn't just a trendy toy. It's a tool and a platform that adds value to any business that needs to communicate, whether that's with a community, with clients, with partners, with suppliers or with talent. Twitter is here to stay.
UPDATE: Excellent traffic
stats and analysis available at the Compete blog.
Some highlights:
